Products and inventory
MoySklad + NeuronChat
NeuronChat pulls products and variants from MoySklad with prices of the chosen price type and stock of the chosen warehouse into Catalog and prices. The agent answers by real availability and builds the order, and an order paid in chat can arrive in MoySklad as a customer order.
- category
- Products and inventory
- status
- Available
- setup
- in the dashboard, no code
overview
What MoySklad + NeuronChat gives you
Agent catalog = your inventory
Prices and stock change daily. Sync runs hourly (and on demand) and updates name, SKU, description, product group, price from the chosen price type and in-stock flag from the warehouse balance.
Variants (size, color) arrive as options of one item, each with its own price and availability. Items without a price of the chosen type are skipped, so the agent never quotes an amount that is not in your books.
- Connect with an API token or login and password (the password is not stored)
- Choose the warehouse for stock and the price type
- Status and error of the last sync in the dashboard
- Paid chat order → MoySklad customer order with counterparty and lines (enabled in the agent's Actions)
scenarios
How teams use it
Stock answers
A shopper asks if size M is available. The agent answers from the chosen warehouse balance, not an outdated price list.
Orders without a manual price list
Prices of the chosen type and variants flow into the catalog automatically — the agent totals orders from your books.
Payment → customer order
An order paid in chat appears in MoySklad with the counterparty and lines when enabled in the agent's Actions.
setup
How to connect
- 01Issue a token in MoySklad (Settings → Security → Tokens) or use the login and password of a user with access to products.
- 02In the NeuronChat dashboard open Integrations → MoySklad and connect the account.
- 03Choose the price type and warehouse, click “Load products now” — items appear in Catalog and prices.
- 04If you need orders in MoySklad, turn on “MoySklad customer order” in the agent's Actions.
mechanics
How the agent works in any channel
- 01
Knowledge base
The agent answers from your FAQ, price list and website pages, the same way in every connected channel.
- 02
Skills
Lead capture, qualification and operator handoff are switched on in the dashboard without code.
- 03
Leads and history
Every dialog and lead is stored in the NeuronChat dashboard, so the team sees context before replying.
questions
MoySklad integration FAQ
How often are prices and stock updated?
Hourly automatically, and instantly with the button in the dashboard.
Are product photos imported?
Not yet: MoySklad images require a token to download, so the agent catalog uses name, description, price and availability.
more
See also
RetailCRMA lead from the NeuronChat chat instantly becomes a RetailCRM order: the customer is found by phone or email (or created), and the order carries the request, chat history, channel and UTM tags. Orders paid in chat arrive with line items, prices and payment.
YooKassaYooKassa lets the agent send a payment link in the dialog when the scenario allows in-chat payment.
Yandex MetricaThe NeuronChat widget sends goals to the Yandex Metrica counter on your site: opened chat, first message, left a lead, paid an order, called an operator. The visitor ClientID is saved in the visit and the lead and passed to amoCRM and RetailCRM together with UTM tags.
Ready to connect channels to your agent?
In NeuronChat every integration is set up without code. Website widget in minutes; CRM and messengers under Integrations.