Starter
- 1 agent
- 200 dialogs/month
- 10 documents (up to 50 MB)
- Telegram and lead capture
- Basic analytics
Plans for business AI agents and a support/sales website widget - from a free trial to Enterprise. Dialog and knowledge limits are clear upfront: hosting and AI tokens are included.
100 free dialogs for 30 days after signup. Hosting and AI tokens included — no hidden fees.
Limits and features side by side.
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Agents per account | 1 | up to 3 | Custom |
| Dialogs per month | 200 | 800 | Custom |
| Documents in knowledge base | 10 (up to 50 MB) | 50 (up to 200 MB) | Custom |
| Site crawl (pages) | up to 50 | up to 200 | Custom |
| Webhook / API integrations | — | — | ✓ |
| White-label | — | — | on request |
| Analytics | basic | standard | advanced |
No — that’s the main difference from old bot builders. You don’t draw flowcharts like “if they answered A, go here.” Upload your price list, FAQ, and site pages — the AI builds the dialog from the meaning of the question. Setup is your knowledge base and skills (lead capture, proactive messages), not manual branching.
No. The agent looks up answers in your knowledge base — documents, FAQ, and site pages — and replies from the matched snippets. If nothing relevant is found, it doesn’t invent: it says so and offers to connect the visitor with you.
The agent on your website and in messengers keeps answering visitors — you won’t get a surprise bill for “extra” dialogs. New dialogs and leads are still saved, but you won’t see them in the dashboard until you expand the limit: in Billing you can buy an extra dialog pack or switch to a higher plan. A daily limit can be set separately if you want.
Yes. The dashboard has an Integrations section: connect amoCRM and Bitrix24 so chat leads go to CRM automatically. Plus Telegram notifications and a webhook for your own systems. Enterprise includes extended integrations.
Individuals pay under the public offer via YooKassa. Legal entities get bank transfer, invoice and act, with e-document workflow (EDO). Closing documents and a commercial offer for Enterprise are available on request via support.
Yes. The same agent is trained on your knowledge base and answers in the site widget and the Telegram bot. Leads from both channels land in one dashboard — no need to maintain two flows.
Yes. The dashboard has an Unanswered questions section: you see questions the bot couldn’t find in the knowledge base. Add one answer — and the agent starts using it. The knowledge base grows from real requests.
Uploading documents and basic settings take minutes. A site widget or Telegram bot is usually ready the same day. No integrators needed: load your data, turn on skills — the agent is live.
Teams already use NeuronChat for support and sales
“We rolled out NeuronChat on our website and in Telegram. After-hours requests no longer get lost, and the agent handles common questions about services and pricing. Recommended for small businesses.”
“Setup took one evening: we uploaded the price list and FAQ, then embedded the widget. Customers get answers right away, and leads land in the dashboard. Simple and no extra complexity.”
Create an account, leave a request, or subscribe to the Telegram channel — trial with no card required.