Pricing
AI agent and website chat widget pricing
Plans for business AI agents and a support/sales website widget - from a free trial to Enterprise. Token and knowledge limits are clear upfront: hosting and AI models are included.
2.5M tokens (≈ 100 conversations) free for 30 days after signup. Hosting and AI models included, no hidden fees.
plans
Pick a plan for your conversation volume
Monthly prices. Pay yearly and save 20%. Each plan includes a 30-day token limit; conversation counts are estimates based on an average conversation. Extend the limit with token packs that never expire.
Pay by card or by invoice; closing documents via e-document exchange.
Start
$59/mo
- 1 AI agent = 1 channel: website, Telegram, WhatsApp or other
- ≈ 500 conversations a month — 12.5M token limit
- 10 documents (up to 50 MB)
- Lead capture and Telegram notifications
- Integrations: CRM, API and webhooks
- Basic analytics
Growth
Popular$99/mo
- 2 AI agents = 2 channels (website, Telegram, WhatsApp, …)
- ≈ 1,200 conversations a month — 30M token limit
- 25 documents (up to 100 MB)
- Auto knowledge updates
- Integrations: CRM, API and webhooks
- Standard analytics
Business
$199/mo
- 3 AI agents = 3 channels (website, Telegram, WhatsApp, …)
- ≈ 3,000 conversations a month — 75M token limit
- 50 documents (up to 200 MB)
- Integrations: CRM, API and webhooks
- White-label: no NeuronChat logo
Pro
$499/mo
- 5 AI agents = 5 channels
- ≈ 8,000 conversations a month — 200M token limit
- Unlimited documents (up to 1 GB)
- White-label: no NeuronChat logo
- Integrations and advanced analytics
Enterprise
from 70,000 ₽from 10,000 conversations, SLA and contract
- Custom number of AI agents (= channels) and token volume
- SLA and priority support
- White-label and advanced integrations
- Onboarding and ongoing support
- Custom integrations for your workflows
comparison
Plan comparison
Limits and features for every plan. The same values apply in the dashboard.
| Feature | Start | Growth | Business | Pro | Enterprise |
|---|---|---|---|---|---|
| Price per month | $59 | $99 | $199 | $499 | Custom |
| Agents per account | 1 | up to 2 | up to 3 | up to 5 | Custom |
| Tokens per month | 12.5M | 30M | 75M | 200M | Custom |
| ≈ Conversations per month (average) | ≈ 500 | ≈ 1,200 | ≈ 3,000 | ≈ 8,000 | Custom |
| Documents in knowledge base | 10 (up to 50 MB) | 25 (up to 100 MB) | 50 (up to 200 MB) | Unlimited (up to 1 GB) | Unlimited (up to 5 GB) |
| Site crawl (pages per run) | up to 50 | up to 100 | up to 200 | up to 500 | Custom |
| Knowledge base auto-update | — | ✓ | ✓ | ✓ | ✓ |
| Integrations: CRM, API, webhooks | ✓ | ✓ | ✓ | ✓ | ✓ |
| White-label (no NeuronChat logo) | — | — | ✓ | ✓ | ✓ |
| Analytics | Basic | Standard | Standard | Advanced | Advanced |
| SLA and dedicated manager | — | — | — | — | ✓ |
questions
Pricing FAQ
All questions and answersDo I need to draw scripts and dialog branches?
No. You provide your website, price lists and documents, and the employee builds the conversation from the meaning of the question. You set up knowledge, tone and skills — not flowcharts.
Does the employee make answers up?
No. It answers only from your knowledge base, and the knowledge map shows where each answer came from. If there is no answer, the employee says so and offers to connect the customer with a manager. The question lands in the Training section.
Why does every channel get its own employee?
Customers write differently in Telegram, on a website and on Avito. A separate employee means its own tone, rules and analytics for the channel. The knowledge base can be shared. The number of employees depends on the plan: Start — 1, Growth — 2, Business — 3, Pro — 5.
How do I connect WhatsApp and Instagram?
Through Wazzup — you’ll need their account and API key. The dashboard assistant walks you through it.
Where do leads go?
To the dashboard inbox, Telegram, email and your CRM: amoCRM, Bitrix24, RetailCRM, Aspro.Cloud, YClients. There’s a webhook for your own systems. All on any plan.
Does the employee message customers first?
Only if you turn on proactive messages: booking reminders, reviving unfinished chats, a reason for past customers to come back. It writes only to people who messaged you first, at most once a day, never during quiet hours, and never again after “stop”.
What happens when tokens run out?
The employee keeps answering and collecting leads. They are saved and unlock after payment, and you get a notification about every new lead right away. No lead is lost.
How fast can we launch?
A demo on your website takes 60 seconds, no sign-up. The dashboard assistant builds your own employee in a chat in about 15 minutes.
Make support your competitive edge
Create an account or leave a request: we will connect the agent and help you pick a plan.