AI agent for restaurants, cafes and hotels

Guests ask about available tables, the menu, delivery, and banquets. The front desk can't always keep up during peak hours, and requests go unanswered at night and early in the morning. An AI agent on your website and in messengers takes reservations, tells guests about the menu and opening hours, and accepts delivery or banquet orders.

The agent is trained on your menu, reservation and delivery terms, and FAQ. It doesn't invent dishes or prices; it relies on the data you upload. For complex requests (for example, a banquet for 50 people), it offers to collect contact details so a manager can follow up.

Reservations and delivery requests land in your dashboard and, if needed, in Telegram. You don't lose guests outside working hours, and you take the load off the front desk at peak times.

Upload your menu (or main items), reservation and delivery terms, and opening hours to the platform. Add an FAQ: parking, kids' menu, card payment. The agent will use this in its answers and offer to book a table or leave a delivery request.

Turn on lead collection for reservations and banquets. Place the widget on your homepage and contact page. For guests who write late in the evening or early in the morning, the agent becomes the first point of contact and records the request.

Keep the menu and promotions in the knowledge base up to date. That way the agent always offers current dishes and terms and routes complex requests to managers.

Venues report more reservations and delivery requests from their website and messengers. The front desk spends less time on routine answers and more on organizing banquets and special requests.

A consistent tone and an up-to-date menu reduce confusion and complaints. Guests arrive or order delivery with a clear understanding of hours, menu, and terms.

Setup takes a few hours: uploading the menu and reservation terms and turning on lead collection. Updating promotions and special offers in the knowledge base takes minutes, and the agent starts offering them right away.

Booking through a bot is convenient for guests: they give the date, time, and party size, and the agent confirms table availability and records the request. The front desk gets a notification and calls back to clarify if needed. For complex requests (banquet, birthday), the agent passes the manager the wishes it has already collected.

The menu and promotions are updated in the knowledge base in minutes. That way the agent always recommends current dishes and doesn't promise anything that's no longer available. Guests value a fast reply and the option to book or order delivery by means other than a phone call.