Show bar / karaoke
Giacomo Club
Guests write about tables and nights — answers come from the site, not a busy reception desk.
View websiteNeuronChat
Vertical #1 · HoReCaAI agent for restaurants, cafes and hotels
Bookings and leads while the floor or front desk is busy - on the website and in Telegram.
We deliberately start with HoReCa: impact shows up fastest — a missed call is an empty table. The agent learns from your menu and booking rules, not “universal scripts”.
Friday, 20:40 · guest from the website
Reception on the floor · agent on the line
Can I book a table for four on Saturday at 19:00?
Yes, Saturday at 19:00 still has tables for 4. Need a high chair for a child? Leave a name and phone — the admin will confirm within 15 minutes.
The lead goes straight to the admin in the dashboard or Telegram — no “we’ll call tomorrow”.
Integrations
amoCRM 
Bitrix24 
Aspro 
YClients 
YooKassa 
Telegram 
WhatsApp 
Wazzup 
VK 
Tavily 
iiko 
Google Calendar Tilda
Value isn’t “a chatbot on the site” — it’s a booked table and a warm banquet lead
Booking
Guests don’t wait through busy signals. Date, party size, preferences — the agent captures them by your rules. An empty table from a missed call costs more than the subscription.
Menu and trust
Answers only from the uploaded menu and FAQ: allergens, set menu, hours. No “chef’s invented dish” — fewer complaints at the table.
Banquets
A large check starts as chaos in chat. The agent collects format and contact — the event manager prices the package instead of asking “how many people”.
One shift — with and without the agent
Typical HoReCa pain isn’t “automation for automation”. It’s that floor peak and inbound peak coincide.
When
Without NeuronChat
With NeuronChat
18:00–22:00
WithoutPhone busy. Direct and website unanswered. Guest books with a neighbor.
With agentThe agent takes bookings and FAQ. Reception confirms slots between seatings.
00:00–10:00
WithoutMessages pile up until opening. By morning interest in the table cooled off.
With agentNight leads already have name, phone and preferences — morning review in minutes.
Banquet request
Without“For 40 people” with no date or budget. A day of chat before the first quote.
With agentThe agent captures format, date, guests and contact — the manager prices the package immediately.
Already live
Not a demo stand — widgets on real venues
Four venues in Kazan: bars, karaoke, banquet halls. One product — different HoReCa formats.
Bar
Biblioteka
Booking and vibe questions close in chat before an admin call.
View websiteBanquets / events
Pyramid
Hall requests arrive with date and format — the manager doesn’t start from zero.
View websiteBar space
Drink Space Batyr
Site inquiries don’t drown in shift chats — the team sees dialogs in one place.
View website
What you upload — and what the agent does
No “if guest said X” flowcharts. Venue knowledge base + channels guests already write in.
- 01
Menu, booking, banquet packages
PDF/DOCX or text: prices, slots, deposits, allergens, delivery. The agent stays inside these bounds.
- 02
Website + team Telegram
Widget on home and booking pages. Admin alerts — so humans confirm live.
- 03
Escalation rules
VIP, complaint, banquet from N guests — human right away. Routine stays with the agent.
What venues usually upload
- Menu and prices
- Booking rules and deposits
- Banquet packages
- FAQ: parking, kids menu, allergens
- Room rates and hotel policies
- Delivery zones
Where leads go
- NeuronChat dashboard
- Telegram to the admin
- amoCRM / Bitrix24
- iiko / R-Keeper - via API or webhook
Ask like a guest — the HoReCa agent answers
Demo on the “restaurants / F&B” niche from the agent catalog. Try: «Can I book a table for four on Saturday at 19:00?»
Questions from owners and managers
How is this better than a regular restaurant chatbot?
No if/then trees. The agent answers from your menu and booking rules (RAG) and captures the request. Update the menu in the knowledge base and answers update without rewriting scripts.
Вопрос 1 из 5Does it work for hotels?
Yes. Same HoReCa vertical: check-in FAQ, early arrival, amenities and restaurant table booking. Put rates and policies in the knowledge base - not flowcharts.
Вопрос 2 из 5Will it mix up dishes and prices?
No. If an item is missing from the knowledge base, the agent says so and offers to connect reception.
Вопрос 3 из 5Does it help during peak hours?
Yes - floor peaks and inbound peaks coincide. The agent holds bookings and FAQ while the admin confirms between seatings.
Вопрос 4 из 5Are there live cases?
Yes: Giacomo Club, Biblioteka, Pyramid, Drink Space Batyr - widgets on real venue sites.
Вопрос 5 из 5
Next step — your floor, not “another niche on a list”
HoReCa is our priority: we refine booking and banquet scenarios with early venues. We’ll connect menu and channels for your place.
Ready for your business to start talking?
Start a trial yourself or leave a request: setup, agent configuration, or a scenario consultation. We’ll call you back and help you go live on your website and messengers.
- Email: neuronchat@mail.jimmyneuron.ru
- Channel: @chatneuron_biz