NeuronChat
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solution · chatbot

A website chatbot without scenario trees

Looking for a chatbot for your website or business? Compare two approaches: a builder with branches and buttons, or an AI agent that understands the customer's question and answers from your documents. NeuronChat is the second, with strict scenarios available where you need them.

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  • 2.5M tokens free
  • no card
  • from $59/mo

the problem

Where classic chatbots break

Branching bots are good for quizzes and broadcasts but struggle with real customer questions.

  • Customers use their own words

    When a question does not match a button, the bot says “I did not understand” or loops.

  • Every edit means redrawing

    A price or terms change means editing dozens of branches and retesting the whole flow.

  • Fragile automation

    More branches mean more failure points and outdated answers.

  • A separate bot per channel

    Website and Telegram need different scenarios to maintain.

the solution

A chatbot powered by an AI agent

Instead of a scenario tree you give the agent a knowledge base — website, FAQ, prices, documents — and enable skills. The agent follows the meaning of the question rather than a button match and always relies on your facts. Update a document or page and the agent answers from current data, with no flow rebuild.

Where a strict process is needed — such as payment or a handoff to another agent — visual scenarios with triggers and conditions take over. You get the flexibility of a real conversation and the predictability of a script in one product.

  • Knowledge and skills instead of if/then branches
  • One bot for the website, Telegram, VK and WhatsApp
  • No-code scenarios where order matters
  • Escalation to a live operator by rules

capabilities

What the NeuronChat chatbot does

Features that usually take several services.

  • Free-form dialog

    Understands any phrasing and replies in 15 languages.

  • Fact-based answers

    Searches the knowledge base and does not invent when data is missing.

  • Lead capture

    Name, phone and request go straight to CRM or your team's Telegram.

  • Visual scenarios

    Triggers, conditions, payments and delegation to another agent.

  • Spam filter

    A skill filters spam and abuse without taking your team's time.

  • Unified inbox

    All chats from all channels in one window, take over in one click.

launch

How to launch a website chatbot

  1. Upload knowledge

    Enter your website and add FAQ, prices and terms.

  2. Enable skills

    Lead capture, operator handoff, links in answers.

  3. Add the widget

    One line of code — Tilda, WordPress, Bitrix, HTML.

  4. Connect messengers

    Telegram, VK and WhatsApp use the same knowledge base.

who it fits

When a builder is enough and when you need an agent

If the job is a button quiz, a nurturing broadcast or a rigid script, a simple bot builder may be enough. If customers ask about services, prices and terms in their own words and your knowledge changes often, an AI agent working from a knowledge base wins.

Key criteria: question type (buttons or free text), channels (messenger only or website too), how often knowledge changes and who will implement it — a marketer alone or an integrator.

questions

Frequently asked questions

All questions about NeuronChat

I need a website chatbot: will NeuronChat work?

Yes, if you need a smart website chat that answers from your data rather than just showing buttons. NeuronChat handles the website chatbot job as an AI agent: free-form conversation, facts from your company knowledge base, lead capture and CRM handoff. If all you need is a button quiz, a simple builder may be enough.

How is NeuronChat different from chatbot builders?

In a builder you draw if/then branches and the bot follows them strictly. In NeuronChat you provide a knowledge base and skills, and the agent follows the meaning of the question. FAQ and prices change without rebuilding a flow, and fewer manual branches mean fewer failure points. Visual scenarios cover strict processes.

Which business chatbot to choose: a builder or an AI agent?

A builder suits scripts, quizzes and broadcasts. An AI agent is stronger at consulting from company knowledge and qualifying inbound requests from the website and messengers. Compare what customers ask, in which channels, how often prices and terms change and who will maintain the bot.

Can one bot work on the website and in messengers?

Yes. One agent with one knowledge base and set of skills answers in the website widget, Telegram, VK and WhatsApp (via Wazzup). No separate scenarios per channel: connect a channel in the dashboard and the agent uses the same knowledge, while all chats and leads gather in one inbox.

How much does a website chatbot on NeuronChat cost?

Hosting and AI are included. Start free with 2.5M tokens (≈ 100 conversations) for 30 days, no card. Then Start at $59/mo for 12.5M tokens (≈ 500 conversations) per month or Business at $199/mo for 75M tokens (≈ 3,000 conversations) with CRM and all skills. Yearly billing comes with a discount.

Can I combine buttons and free-form conversation?

Yes. The agent runs the main conversation freely from the knowledge base, while processes that need a strict order — payments, handoff to another agent, handling specific events — use visual scenarios with triggers and conditions. Scenarios need no code, so one bot combines the flexibility of an AI agent with the predictability of a script.

other solutions

Other jobs NeuronChat handles

Replace scenario trees with an AI agent

2.5M tokens (≈ 100 conversations) free for 30 days, no card required. Then the Start plan at $59/mo (12.5M tokens, ≈ 500 conversations) or Business at $199/mo (75M tokens, ≈ 3,000 conversations, CRM and all skills).

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