solution · digital employee
A digital employee for your customer-facing first line
A digital employee is an AI agent that takes over the repetitive part of a consultant's, receptionist's or manager's work: answering, booking and taking requests. Your team gets time back for complex work.
- 2.5M tokens free
- no card
- from $59/mo
the problem
When your team needs an AI employee
Hiring another person for routine questions is slow and expensive, and customers will not wait.
Lots of repeated questions
Prices, schedules, address and terms take up a large part of the team's day.
After-hours leads
Evening and weekend requests wait until morning, and customers pick whoever replied.
A small team
No night shift and no dedicated person for chats and messengers.
Slow onboarding
Every new hire spends weeks learning prices, policies and answers.
the solution
How the NeuronChat digital employee works
The AI employee studies your website, prices, FAQ and documents and answers customers from those facts from day one — on the website, in Telegram, VK and WhatsApp. It books customers through YClients and Google Calendar, takes reservations in iiko, captures leads and passes them to the team.
It is not a robot “instead of the whole company” but a first-line employee. When a human is needed — a complex question, a complaint, a non-standard order — the agent hands the chat to a manager with a summary. You see every conversation in the inbox, and analytics show how many requests closed without people.
- Works 24/7 with no days off
- Answers only from your data
- Books, reserves and captures leads
- Passes complex cases to people with context
capabilities
What the AI employee can do
Skills are toggles in the dashboard, no programming.
Consultations
Answers about prices, services, schedules and terms from the knowledge base.
Booking
YClients, Google Calendar and iiko — appointments and reservations right in the chat.
Leads
Name, phone and request sent to CRM or Telegram.
Payments
In-chat payments via YooKassa in scenarios.
Human handoff
Respects working hours and adds a short chat summary.
One-click training
Unanswered questions show gaps, and you fill them right away.
launch
How to hire a digital employee
Create an agent
Sign up — 2.5M tokens (≈ 100 conversations) free for 30 days, no card.
Hand over knowledge
Website, prices, FAQ and policies — the agent learns them itself.
Enable skills
Booking, leads, operator handoff and tone of voice.
Put it on shift
Website widget and messenger connections in the dashboard.
who it fits
Should a small business adopt AI employees?
Yes, if you have a website or ads that bring requests, routine questions take a noticeable share of a manager's day and you need to reply faster than competitors. For small and mid-size businesses with inbound flow, an AI employee usually costs less than a night shift or a dedicated chat person.
You can estimate the economics with your own numbers in the calculator on the home page, which compares the cost of a dialog handled by a manager and by the agent. It is a guide, not a promise — the free trial shows the real result.
industries and integrations
Industry scenarios and integrations
How a digital employee works in different niches.
questions
Frequently asked questions
All questions about NeuronChatWhat is a digital employee and AI employees in NeuronChat?
A digital employee is an AI agent that takes over part of a consultant's or manager's work in routine conversations: answering questions, qualifying interest, booking and capturing leads. Teams use it on the website and in messengers, while people stay on sales, service and non-standard cases.
Should a small business adopt AI employees?
Yes, if there are many repeated questions and leads get lost after hours. Signs: a website or ads bring requests, FAQ takes a noticeable part of a manager's day, and you need to reply faster than competitors. NeuronChat launches with no developer staff: knowledge, widget and integrations are set up in the dashboard.
How much does a digital employee cost?
Hosting and AI are included. 2.5M tokens (≈ 100 conversations) free for 30 days with no card, then Start at $59/mo (1 agent, 12.5M tokens, ≈ 500 conversations per month) or Business at $199/mo (up to 3 agents, 75M tokens, ≈ 3,000 conversations, CRM and all skills). Large companies can choose Enterprise with custom limits and SLA.
What if the digital employee does not know the answer?
It does not make things up. If the knowledge base lacks the fact, the agent says so and offers to connect the customer with you or hands the chat to a manager. Such questions land in Unanswered questions — you extend the base, and the agent starts answering similar requests.
Can a digital employee book appointments?
Yes. Through YClients and Google Calendar integrations the agent checks free slots and books the customer right in the chat, and for restaurants it passes reservations to iiko. Without an integration, the agent collects name, phone and a convenient time and sends the request to the administrator in CRM or Telegram.
How long does it take to put an AI employee to work?
A basic launch takes about 15 minutes: add your website and documents, check answers in the test chat and paste the widget on your site. Connecting messengers, CRM and booking takes a bit more. After that the agent improves as you extend the knowledge base from Unanswered questions.
other solutions
Other jobs NeuronChat handles
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- solution · chatbotA website chatbot without scenario treesA website chatbot built on an AI agent: free-form conversation from your FAQ and prices, Telegram, VK and WhatsApp, leads into CRM. How an AI agent differs from a bot builder.Open
- solution · salesAI in sales: an agent on your sales team's first lineAI in sales: the agent answers inbound questions from your price list, qualifies leads and passes warm leads to managers in amoCRM or Bitrix24. It strengthens the sales team rather than replacing it.Open
- solution · supportAI customer support: a 24/7 first lineAn AI support assistant answers routine requests 24/7 by your rules, escalates complex cases to an operator and works on the website and in messengers. Shorter queues and faster first response.Open
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Put a digital employee on shift today
2.5M tokens (≈ 100 conversations) free for 30 days, no card required. Then the Start plan at $59/mo (12.5M tokens, ≈ 500 conversations) or Business at $199/mo (75M tokens, ≈ 3,000 conversations, CRM and all skills).