Messengers
WhatsApp + NeuronChat
At a glance
WhatsApp connects via Wazzup / WhatsApp Business. The NeuronChat agent answers in the messenger customers already use and sends leads to the dashboard or CRM.
WhatsApp as a sales channel
In B2C and local business WhatsApp is often the main channel after the website. Customers already trust in-app chat and expect a fast answer about a service or booking.
NeuronChat closes common questions from the knowledge base and qualifies the request before a manager call. That reduces shift load and keeps night requests.
How the connection works
Dialogs go through a WhatsApp Business provider (Wazzup and similar). The agent uses the same knowledge and skills as the website widget.
How to connect
- Connect a WhatsApp Business provider supported by NeuronChat.
- Link the channel in the dashboard Integrations section.
- Check a test dialog and lead handoff to CRM.
FAQ
Is WhatsApp available on every plan?
Availability depends on the plan and provider. Check the integrations catalog or ask sales.
Is it the same agent as on the website?
Yes. One knowledge base and skills, different entry points.
See also
- TelegramAgent in Telegram and team alerts on new leads. How to connect Telegram to NeuronChat: scenario, setup steps and FAQ.Open
- amoCRMCreate leads and deals from chat and the widget. How to connect amoCRM to NeuronChat: scenario, setup steps and FAQ.Open
- YClientsRequests into the client base for salons, clinics and studios. How to connect YClients to NeuronChat: scenario, setup steps and FAQ.Open