CRM and leads
Bitrix24 + NeuronChat
Dialog leads go into the Bitrix24 portal: contacts, deals and context for managers without retyping the chat.
- category
- CRM and leads
- status
- Available
- setup
- in the dashboard, no code
overview
What Bitrix24 + NeuronChat gives you
Bitrix24 and the AI first line
The agent consults and qualifies. Bitrix24 keeps the deal and team process. Together they reduce lost website and messenger requests.
scenarios
How teams use it
First contact on the website
The agent answers from the knowledge base and qualifies the request. The lead appears in the Bitrix24 portal without manual entry.
Messengers and CRM
Requests from Telegram, WhatsApp and VK go to the same portal where the team already manages deals.
Next to Open Channels
If omnichannel is already set up in Bitrix24, the agent can work as a separate entry point creating leads via the standard API.
setup
How to connect
- 01Connect Bitrix24 in the dashboard Integrations section.
- 02Configure lead or deal creation rules.
- 03Run a test dialog and check the portal card.
mechanics
How the agent works in any channel
- 01
Knowledge base
The agent answers from your FAQ, price list and website pages, the same way in every connected channel.
- 02
Skills
Lead capture, qualification and operator handoff are switched on in the dashboard without code.
- 03
Leads and history
Every dialog and lead is stored in the NeuronChat dashboard, so the team sees context before replying.
questions
Bitrix24 integration FAQ
Do I need a developer?
Basic connection is done in the dashboard. Custom field mapping on Enterprise can be discussed with sales.
more
See also
amoCRMA lead from the NeuronChat chat becomes an amoCRM deal right away: a contact without duplicates, the chosen pipeline and stage, a responsible user, the order amount and the chat history in a note.
TelegramNeuronChat connects Telegram as an agent channel and as a team lead-alert channel. One agent answers in the bot and on the website from one knowledge base.
Aspro.CloudAspro.Cloud receives requests from the NeuronChat agent so studio and agency teams keep leads in their usual system.
Ready to connect channels to your agent?
In NeuronChat every integration is set up without code. Website widget in minutes; CRM and messengers under Integrations.