Messengers
MAX + NeuronChat
NeuronChat connects a MAX messenger chatbot as one more agent channel. Customers write to the bot, the agent answers from your knowledge base, and leads and history land in the shared dashboard.
- category
- Messengers
- status
- Available
- setup
- in the dashboard, no code
overview
What MAX + NeuronChat gives you
Why add a MAX channel
Part of the audience is moving to MAX and expects businesses to answer there. Without automation those requests wait until morning or Monday.
The MAX bot runs on the same agent as the website widget: one knowledge base, one set of skills, one dialog inbox.
What NeuronChat + MAX can do
The connection uses the official MAX Bot API: we verify the token and subscribe the bot to the dashboard webhook for you.
- Answers to text messages from the knowledge base
- Contact capture and leads in the dashboard and CRM
- Operator takeover: replies from Dialogs reach the customer in MAX
- One-click disconnect that removes the webhook subscription
setup
How to connect
- 01Create a bot on the MAX partner platform and copy its token.
- 02In the NeuronChat dashboard open Integrations → Messengers → MAX.
- 03Paste the token and click Connect: we verify the bot and register the webhook.
- 04Send the bot a test message in MAX and check the agent reply.
mechanics
How the agent works in any channel
- 01
Knowledge base
The agent answers from your FAQ, price list and website pages, the same way in every connected channel.
- 02
Skills
Lead capture, qualification and operator handoff are switched on in the dashboard without code.
- 03
Leads and history
Every dialog and lead is stored in the NeuronChat dashboard, so the team sees context before replying.
questions
MAX integration FAQ
Do I need a separate agent for MAX?
No. The MAX bot is attached to the account's main agent: knowledge base, skills and leads are shared with the website and other messengers.
Can a manager reply in MAX manually?
Yes. Take over the dialog in the Dialogs tab and your messages are sent to the customer from the bot.
more
See also
TelegramNeuronChat connects Telegram as an agent channel and as a team lead-alert channel. One agent answers in the bot and on the website from one knowledge base.
VKVK community messages become another entry point for the same NeuronChat agent: answers from your knowledge base and leads into one inbox.
Avito MessengerNeuronChat answers buyers in Avito Messenger: questions about listings, availability and delivery are handled by the AI agent, while leads and history stay in the dashboard.
Ready to connect channels to your agent?
In NeuronChat every integration is set up without code. Website widget in minutes; CRM and messengers under Integrations.