Messengers

Avito Messenger + NeuronChat

NeuronChat answers buyers in Avito Messenger: questions about listings, availability and delivery are handled by the AI agent, while leads and history stay in the dashboard.

Connect in dashboard Ask sales

category: Messengers
status: Available
setup: in the dashboard, no code

overview

What Avito Messenger + NeuronChat gives you

No lost Avito messages

Avito buyers message several sellers at once and pick whoever answers first. Response speed directly affects sales.

The agent answers common questions from your knowledge base around the clock and hands complex cases to a manager.

How the integration works

It uses the official Avito API: client_id and client_secret from the developer portal, a Messenger webhook subscription and sending messages on behalf of your profile.

Replies to buyers' text messages
Your own and system messages are ignored
Operator replies from Dialogs go to the Avito chat
Repeated webhook deliveries do not duplicate replies

setup

How to connect

01Make sure your Avito profile has Messenger API access (usually requires a business plan or subscription).
02Get the application client_id and client_secret at developers.avito.ru.
03In the NeuronChat dashboard open Integrations → Messengers → Avito and paste the keys.
04Click Connect: we obtain a token, detect your profile and subscribe to the webhook.
05Message one of your listings from another account and check the agent reply.

mechanics

How the agent works in any channel

01
Knowledge base
The agent answers from your FAQ, price list and website pages, the same way in every connected channel.
02
Skills
Lead capture, qualification and operator handoff are switched on in the dashboard without code.
03
Leads and history
Every dialog and lead is stored in the NeuronChat dashboard, so the team sees context before replying.

questions