Ad analytics
What a lead costs.And what a deal costs.
Marketing reports clicks and requests, sales report deals, accounting reports expenses. ChatNeuron joins them into one chain: what a lead cost, how many became deals and whether the channel paid off.
Problem
Advertising counts requests, not money
A cheap lead is not a cheap deal
A campaign with a low cost per request may bring no payments at all.
Data in three places
Spend is in Direct and the bank, requests are in messengers, deals are in the CRM.
Decisions by gut feeling
Budgets are cut or raised with no link to revenue.
How it works
Spend → request → deal → payment in one chain
What we connect
- Yandex Direct: statistics of campaigns, keywords and ads (beta, read-only)
- Requests from the website, phone and messengers
- CRM: deals and amounts
- Bank or 1C: marketing expenses in cash flow
What the AI employee does
- Collects Direct statistics for campaigns, keywords and ads
- Calculates cost per lead: marketing spend ÷ requests
- Calculates cost per customer: spend ÷ won deals
- Calculates payback: (channel revenue − spend) ÷ spend
What the owner sees
- The money path: advertising → requests → sale → payment
- CPL, CAC and ROI in Finance KPIs
- Campaigns that spend money without bringing requests
Step by step
How the picture comes together
Connect Direct
Read-only: campaigns, keywords, ads, spend.
Requests in one place
Website, calls and messengers land in ChatNeuron and the CRM.
Expenses from cash flow
AI CFO takes marketing expenses from the bank or 1C.
Channel report
Cost per lead, per customer and payback, next to revenue.
Result
Budget goes where the deals are
Illustrative calculation: plug in your own numbers and X-ray will calculate them from your data.
- 1,500 ₽cost per lead
- 15,000 ₽cost per customer
- ROI 167%channel payback
In industry scenarios
Where this is a step of the end-to-end scenario
- RetailFrom ads to repeat purchaseAdvertising → Product questions → Order and payment → Wholesale and quotes → Receivables → Stock and margin → Repeat purchase
- Real estateFrom expensive lead to dealAdvertising → Requests → First reply → Calls and viewings → Long cycle → Money → Follow-up
- EducationFrom request to course renewalAdvertising → Requests → First reply → Trial lesson → Sale after the trial → Payment → Renewal
- Clinics & beautyFrom call to repeat visitAdvertising → Calls and messages → Booking → Visit → Front desk → Money → Repeat visit
Questions
Frequently asked questions
All questions about ChatNeuronWhich ad systems can be connected?
Right now, Yandex Direct in read mode (beta): campaigns, keywords, ads and spend. Managing bids and budgets from ChatNeuron is planned.
What if we advertise somewhere other than Direct?
Cost per lead and per customer are calculated from marketing expenses in cash flow. They arrive there from the bank or 1C regardless of the ad system.
Do we need Yandex Metrica?
No, but if it is installed on your website, ChatNeuron sends it goals: chat opened, request, payment, handoff to an operator. This way ad campaigns optimize for real requests.
Find out what your deal costs
Connect Direct and your CRM: spend, requests and deals come together in one chain.