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Booking and reservations

iiko + NeuronChat

For restaurants the agent can support booking and order scenarios with iiko in the loop via available integration paths.

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category
Booking and reservations
status
Available
setup
in the dashboard, no code

overview

What iiko + NeuronChat gives you

HoReCa and iiko

Guests write about tables and banquet packages while the floor is busy. The agent holds the dialog and can route the request into restaurant systems where connected.

scenarios

How teams use it

  • Table booking

    A guest asks about a table tonight. The agent answers from the menu and venue rules and helps complete the booking scenario.

  • Banquets and events

    The agent collects date, number of guests and format so the host gets a clear request.

  • Peak hours

    When the front desk is busy, the agent covers common questions so guests don't leave without an answer.

setup

How to connect

  1. 01Prepare the iiko apiLogin and organization / terminal group IDs.
  2. 02Connect credentials in the dashboard.
  3. 03Verify a test booking or order scenario.

mechanics

How the agent works in any channel

  1. 01

    Knowledge base

    The agent answers from your FAQ, price list and website pages, the same way in every connected channel.

  2. 02

    Skills

    Lead capture, qualification and operator handoff are switched on in the dashboard without code.

  3. 03

    Leads and history

    Every dialog and lead is stored in the NeuronChat dashboard, so the team sees context before replying.

questions

iiko integration FAQ

Is iiko required for restaurant use?

No. Many venues start with the widget and Telegram alerts, then add iiko.

Ready to connect channels to your agent?

In NeuronChat every integration is set up without code. Website widget in minutes; CRM and messengers under Integrations.

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